We deliver fresh flowers to most areas across mainland Singapore. A few places we can't reach: Tuas, Penjuru, Jurong Island, Airline Road, army and police camps, and hospitals, medical centres and hospices.

Yes — standard delivery across Singapore is free. Express delivery (a tighter one-hour window) is available from $25, depending on the slot.

We do, for moments that can't wait. Order by 8am for delivery between 10am–2pm; by 12:30pm for 2pm–6pm; or by 3:30pm for our evening 5pm–9pm slot (Mondays to Fridays). On Sundays, order by 8:30am for 11am–3pm. Timings can shift a little with traffic and weather — the cart always shows live availability.

Yes. Express delivery brings your flowers within a one-hour window, available through the day, charged from $25 at checkout depending on the slot. Choose it in the cart if a slot is open.

Yes — you're welcome to self-collect from our studio at Waterloo Centre. Collection runs 10am–4pm daily; order by 8am (Monday to Saturday) or 8:30am (Sunday). A later same-day collection cut-off may be available — the cart shows live options.

Up to 150 days in advance — handy for birthdays and anniversaries you'd rather not forget.

Yes, as long as you let us know at least 24 hours before the original delivery date. If delivery has already been arranged, a $10 fee applies for a date change or redelivery. Just message us and we'll help.

A seasonal surcharge applies during peak times such as Valentine's Day and Mother's Day. Any surcharge is shown at checkout.

You can, with notice. Cancel 48 hours or more before delivery for a partial refund (80–95%, less processing fees); within 48 hours, 50% applies; within 24 hours of delivery, or once the order has been dispatched, the order can no longer be cancelled.

We're sorry, and we'll make it right. Email hello@helloflowers.sg within 24 hours of delivery with a clear photo and a note about what's wrong. At our discretion we'll arrange a one-to-one replacement, re-delivered the same day or by the end of the next day.

We don't offer cash refunds, but where something has gone wrong we may offer a one-to-one replacement at our discretion. Reach us within 24 hours of delivery so we can help.

Every bouquet is hand-tied fresh, so the exact blooms may vary a little from the photo depending on the season — but it will always match the value you paid, and the care that goes into it.

Visa, Mastercard, American Express, PayNow, Apple Pay and Google Pay.

Email hello@helloflowers.sg or WhatsApp us at +65 8020 4564 — we're a small team and we read everything.

We're a Singapore social-enterprise floral studio, founded in 2014. Alongside our bouquets we run therapeutic floral workshops, repurpose flowers, and create inclusive employment for women, caregivers, seniors and people from vulnerable backgrounds. Every order helps fund that work — flowers with a cause.

Yes — hands-on, grounding floral experiences for individuals and teams. Our corporate wellness workshops give teams a calm, creative hour together. Email hello@helloflowers.sg to plan one.

We do — from thoughtful client gifts to bulk festive orders and team workshops. Email hello@helloflowers.sg with what you have in mind.